Most of our shipping within the US is done using USPS flat rate boxes to insure minimal damage to goods during transport.
We do combine shipping for those that are willing to purchase multiple items we just ask that you contact us first.
Shipping
As anglers ourselves we are always looking for the easiest and most affordable shipping options, we do our best to offer a simple, consistent, quick and low cost (options) with most of our items in the form of flat rate shipping from USPS Priority Mail.
All our packages are shipped with tracking (we will e-mail you the tracking information) and insurance at no additional cost to our costumers and thanks to this carrier’s option most destinations receive their packages in a 3-5 business day transit time service.
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Pierandsurfleadslingersinkers offers Priority Shipping on most of our merchandise shipped within the 48 Contiguous United States. Free Shipping DOES NOT APPLY on packages that are considered "overweight" as per the USPS Flat Rate Service that we mostly use, items such as, but not limited to these overweight items may have a surcharge.
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All overweight packages will be shipped at the customer's expense and billed at the actual shipping cost (In order to be honest and fair to our customers and us as sellers).
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Pierandsurfleadslingersinkers reserves the right to refuse free shipping on any order at anytime.
USPS advertises but does not actually guarantee on time delivery (most of the time they do a great job), actual transit and delivery times may vary. Estimated transit times can vary during bad weather and holiday season.
Pierandsurfleadslingersinkers assumes no responsibility for late or delayed packages since it's out of our control (We do our best to have items packaged and shipped within 24 hours of purchase)
Upon a customer request, we can Expedite Shipping via USPS Express Priority.
The actual cost of the expedited shipment fee is paid by the customer. You pay what we pay, and we will do our best to have it on its way as soon as possible, Expedite shipping available only for orders within the 48 Contiguous United States.
International Shipping
We ask that you contact us first so that we can find the best available option.
Returns & Exchanges
Our return policy is simple because at Pierandsurfleadslingersinkers one of our goals is to ensure your complete satisfaction. Sometimes the wrong item is ordered or for whatever reason that our customer wants to return or exchange We Will Accept IT.
Please contact us berna@pierandsurfleadslingersinkers.com
Exchange it or return it, it will always be up to the customer, as long as the item(s) are in new condition just how we sent them out.
Simply send the package back to us (at your expense, make sure to ship with tracking and insurance, it's solely the shipper's responsibility until delivered) with a copy of your invoice and a note instructing us. For example, "Exchange for or, Return for credit." Please allow 5-10 business days for a return/exchange to be received, and give us time to have it inspected and processed.
Exchange or refund amount excludes shipping charge.
Defective, Damaged, Mis-shipped Merchandise
Please be sure to inspect your new purchase carefully when delivered. If you receive damaged, defective or items that you did not order contact us immediately. This claim must be brought to our attention within two business days of delivery receipt. At no cost to you, we will resolve the issue as soon as possible and provide instructions on the return of merchandise in question.
